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Last updated: May 7, 2026

Privacy Policy

Speech Sathi (“we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, store, and share information when you use our website, portals, and related services (collectively, the “Services”).

  • Account and profile data: Name, email address, phone number, password (stored securely), and other details you provide when registering or updating your profile.
  • Health and therapy-related information: Information you or your care team submit for assessments, therapy planning, or session notes, where applicable.
  • Payment information: Billing details processed by our payment partners; we do not store full card numbers on our servers.
  • Usage and technical data: IP address, device type, browser, pages viewed, and similar data collected through cookies and similar technologies.
  • Communications: Messages you send to us via email, forms, or in-product support channels.

We use the information above to:

  • Provide, maintain, and improve the Services;
  • Create and manage your account;
  • Schedule sessions, deliver therapy-related features, and generate progress insights as described in the product;
  • Process payments and send transactional notices;
  • Respond to your requests and provide customer support;
  • Detect, prevent, and address fraud, abuse, or security issues;
  • Comply with legal obligations and enforce our terms.

Depending on your location, we may rely on consent, performance of a contract, legitimate interests (such as securing our Services and improving features), or legal obligation as the basis for processing your personal data.

We do not sell your personal information. We may share information with:

  • Service providers who assist with hosting, analytics, email delivery, payment processing, and similar functions, under strict confidentiality and data-processing terms;
  • Professional partners such as therapists you choose to work with, as needed to deliver care;
  • Authorities when required by law or to protect rights, safety, and security.

We retain information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of data and applicable law.

We implement administrative, technical, and organizational measures designed to protect your information. No method of transmission over the Internet is completely secure; we encourage you to use strong passwords and protect your account credentials.

Depending on where you live, you may have the right to access, correct, delete, or export your personal data, or to object to or restrict certain processing. To exercise these rights, contact us using the details below. You may also unsubscribe from marketing emails using the link in those messages.

We use cookies and similar tools to remember preferences, understand how the Services are used, and improve performance. You can control cookies through your browser settings; disabling some cookies may limit certain features.

Our Services may be used in connection with minors when a parent, guardian, or authorized clinician manages the account. If you believe we have collected personal information from a child without appropriate consent, please contact us and we will take appropriate steps.

If you access the Services from outside Nepal, your information may be processed in Nepal or other countries where we or our providers operate. We take steps designed to ensure appropriate safeguards where required by law.

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Material changes may be communicated through the Services or by email where appropriate.

For privacy-related questions or requests, contact us at: