Support Center

How can we help you today?

Get help with account access, billing, therapy sessions, therapist applications, and technical issues.

Submit Support Request Call Now

For medical or mental health emergencies, call your local emergency services immediately.

Frequently asked questions

How do I reset my password?

Go to the login page and click "Forgot password", then follow the email reset instructions.

How do I change or cancel a subscription?

Open your account settings, go to billing, and select your current plan to manage it.

How can I reschedule a therapy session?

From your dashboard, open upcoming sessions and choose reschedule at least 24 hours before the slot.

Where can I check therapist application status?

After submission, we review your profile and send updates to your email and therapist dashboard.

What should I do if a page is not loading?

Refresh, clear browser cache, and try again. If it persists, submit a technical issue with screenshots.

Use the login page reset flow and check your inbox for the recovery link.

Go to dashboard, choose upcoming session, and select a new available slot.

Open profile settings, edit your details, and save to keep records current.

Current status: All systems operational.

Last maintenance: May 5, 2026, 11:00 PM - 11:25 PM NPT.

Planned maintenance announcements will be posted here before deployment windows.

Support requests are handled confidentially and shared only with teams needed to resolve your issue.

Speech Sathi

Kathmandu, Nepal